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On Monday, March 13, 2017, your Bank of Virginia Online Banking will transition to First Citizens Bank.  You may continue to log in to your current online banking account and create new transactions until 4 p.m. Eastern time on Friday, March 10.   After this time you will have view only access until Sunday, March 12 at 6 p.m. Eastern time. You will be able to log in to First Citizens using your new login credentials beginning Monday, March 13 at 6 a.m. Eastern time. Your new login ID, along with detailed information on the transition, will be sent to you by U.S. mail the week of February 20th.

 

If you enroll in Bank of Virginia Personal Online Banking after January 6, you will need to re-enroll with First Citizens Digital Banking starting on Monday, March 13.  To enroll, visit firstcitizens.com and click Sign Up, or visit your local branch. 

 

If you enroll in Bank of Virginia Business Online Banking after January 6, your accounts will be converted to First Citizens BOB Advantage on Monday, March 13.

If you have General or Customer Service related questions prior to March 10, please call 804.744.7576, 9 a.m. to 5 p.m. Eastern time, Monday - Friday. After March 10, please contact First Citizens at 1.877.456.7318, daily from 7 a.m. to 11 p.m. Eastern time.